For Chris Muñoz, President of LMNOC Broadcasting, running six radio stations in the Taos area is a crucial community lifeline. Yet, this essential service was threatened by a failing internet and phone infrastructure that constantly risked silencing his stations. Chris describes his previous provider, the corporate giant Comcast, as “the bane of my existence.” Reliability issues crippled his staff. Sales team members were often forced to sit in their cars, sometimes in the snow, just to get a cell signal. Commercial files would sit “spinning” in outboxes, unable to send due to poor bandwidth. The final straw was the lack of corporate support. Chris recalls being disconnected after endless hold times. “The service felt more like ‘Infinity’ because of the endless hold times,” he says. “If I treated my customers like that, I wouldn’t have a business.”
A Partnership Built on Local Reliability
The switch to Kit Carson Internet was a natural choice; LMNOC’s mobile apps already ran flawlessly on their network. Moving their entire business—phones, Wi-Fi, and computers—to Kit Carson Fiber and VOIP secures a high-capacity connection critical for live interviews with major bands like Midland and Los Lonely Boys during their summer concert series.
The result, according to Chris, is “night and day.” Beyond cost savings, Kit Carson Internet delivers something invaluable: “Aside from cost savings, it’s peace of mind,” says Chris. “If you’re a business owner, you can’t pay for peace of mind. That’s what this is.”
The immediate improvements transformed their professionalism:
Localized, Impeccable Support: Instead of distant call centers, Chris has a direct line to Taos-based professionals. He praises the customer service: “The people at Kit Carson Internet that answer the phone and do the installs: They just get it done.”
Empower Your Business: Switch and Save Today
Chris Muñoz’s LMNOC Broadcasting is now “Powered by Kit Carson,” a true testimonial to choosing a local, reliable partner. Like LMNOC, your business can experience superior value, high-speed fiber, and dedicated local support. For a limited time, new commercial customers can get a $0 installation* grant to eliminate the upfront cost of switching. Stop worrying about dropped calls and spinning files. Switch to Fast Fiber. Lower Cost. No Install Fee.* Call us today at (575) 758-4838 or visit KitCarsonInternet.com to claim your offer and gain the peace of mind your business deserves.
*Some restrictions may apply.
Advertorial paid for by Kit Carson Internet
